Network Enterprise Center

1422 Sultan Drive
Fort Detrick, MD 21702

Computer Help Desk: 866-335-ARMY (866-335-2769)
Telephone Trouble Desk: 301-619-2504
Phone: 855-307-4713 / Email

"Sparks the Connection from Customer to Cutting Edge!"

Business Processes

Business Processes provides the "backbone support" for all Fort Detrick Network Enterprise Center (NEC) information technology business processes, financial and personnel resource requirements, as well as providing training and logistics support assisting the directorate in meeting and exceeding customer service expectations. We also provide services in the Information Technology (IT) and Information Management (IM) areas of new capabilities and project management. It supports all IT projects, plans & programs for Fort Detrick. This includes stationing projects; Military Construction (MILCON); Sustainment, Restoration, and Modernization (SRM) Program; Installation Information Infrastructure Modernization Program (I3MP); DoD & Army Enterprise initiatives; and customer funded special projects.


Business Processes is responsible for coordination, oversight, operations & integrations of information mission area disciplines.


Enhance and enable the delivery of C4IM services by effectively managing the organizations business and operations processes.

Site Helpers



"The service that was rendered was amazing and the team were really great in ensuring all was well. They kept me abreast of all that was going on and what was being done. They had a great deal of patience and were very helpful while being on top of their game. They are an asset to the Command."

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