06 November 2014

Joann Claybon currently serves the Fort Detrick Barquist Army Health Clinic as a medical support assistant where she assists with patient care, medical records and various administrative tasks in the clinic. Photo by Shannon Bishop, USAG Public Affairs
Federal Civilian Shows Dedication through Four Decades of Service
By Shannon Bishop, USAG Public Affairs

Joann Claybon currently serves the Fort Detrick Barquist Army Health Clinic as a medical support assistant where she assists with patient care, medical records and various administrative tasks in the clinic.

A friend to many, a sister to nine and a mother to three-Joann Claybon has dedicated her life to loving and serving the people around her, including through her service in the federal government.

Claybon, a medical support assistant at the Fort Detrick Barquist Army Health Clinic, was recently recognized for 40 years in federal service. Claybon started her career in 1974 as a student trainee at Fort Ritchie in Cascade, Maryland, for the U.S. Information Systems Engineering Command in the telephone systems branch.

“When Fort Ritchie closed down because of the Base Realignment and Closure, I came to work at Fort Detrick,” said Claybon. “I miss how beautiful Fort Ritchie was, but I don’t mind coming down here.”

Throughout her federal career Claybon has held a variety of positions, including a student trainee for the 7th Signal Command, a budget clerk in Resource Management and a medical support assistant at the U.S. Army Medical Research Institute of Infectious Diseases.

In her current position, Claybon plays an active role in the patient care process. She books patient appointments, manages medical records and provides ongoing, positive customer service for clients of the BAHC.

“I love what I do here,” said Claybon. “I love interacting with the patients. I feel that I am doing my deed to help our Soldiers and their families. My job is about helping other people. I’ve always been a caregiver.”

Growing up with so many siblings, Claybon was taught by her parents to value family and to look out for those around her.

“We’re a close-knit family,” said Claybon. “My family is the most important thing.”

Claybon shared the joy her career has brought to her and her children as they have grown into adults. With a big smile, she shared that she is proud to have been able to put all three of her children through college as a result of her career in the federal government.

“I’ve been able to teach my children to save their money, and now I know that they can make it on their own,” said Claybon.

In her spare time, Claybon enjoys being with her grandchildren and the rest of her family. She also has a love for dance, and every once in a while has been known to indulge in a few scratch-offs.

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