10 May 2018
The Fort Detrick Interactive Customer Evaluation (ICE) system is down.
May 10
The Fort Detrick Interactive Customer Evaluation (ICE) system is currently down.

Only garrison networked .mil CAC users are able to access the webpage using government computers during a system update. There is no completion date estimated at this time. This outage also affects the USAG Fort Detrick mobile app link and DODEA CAC users.

In the interim, to submit ICE comments, non-CAC users can contact their Sponsors or supporting commands to access the ICE system.

Customers can also email comments and feedback to garrison Customer Service via email (usarmy.detrick.usag.mbx.customer-service@mail.mil) or use manual cards provided at select locations.

Customers should specify if they would like a response back or if they
prefer to remain anonymous.
Posted by PAO

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