Network Enterprise Center

1422 Sultan Drive
Fort Detrick, MD 21702

Computer Help Desk: 866-335-ARMY (866-335-2769)
Telephone Trouble Desk: 301-619-2504
Phone: 855-307-4713 / Email

"Sparks the Connection from Customer to Cutting Edge!"

Business Processes

Business Processes provides the "backbone support" for all Fort Detrick Network Enterprise Center (NEC) information technology business processes, financial and personnel resource requirements, as well as providing training and logistics support assisting the directorate in meeting and exceeding customer service expectations. We also provide services in the Information Technology (IT) and Information Management (IM) areas of new capabilities and project management. It supports all IT projects, plans & programs for Fort Detrick. This includes stationing projects; Military Construction (MILCON); Sustainment, Restoration, and Modernization (SRM) Program; Installation Information Infrastructure Modernization Program (I3MP); DoD & Army Enterprise initiatives; and customer funded special projects.


Business Processes is responsible for coordination, oversight, operations & integrations of information mission area disciplines.


Enhance and enable the delivery of C4IM services by effectively managing the organizations business and operations processes.

Site Helpers



"The staff are consistently prompt, friendly and professional and all have appeared to be exceptionally knowledgeable and obviously well-trained. I have been in and around the tech/communications field for almost 20 years and can honestly say that our local NEC is certainly one of the best in my experience with the various organizations that I have dealt with over the years. The ticketing system is easy to use, the response/turn-around times are always prompt and everyone I have dealt with seem to be eager to help solve our technical issues and meet our IT support needs."

Tenant Reviews

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